Shipping policy

Flamingo Taylor Shipping Policy

Effective September 17, 2026

Good things are worth the short flight.

Each Flamingo Taylor shirt is made to order specifically for you. Because we do not keep traditional pre-made inventory, your order must be produced before it can be shipped. The estimates below include separate production and transit periods so you know what to expect.

Order production

Most orders require approximately 2–5 business days to be printed, inspected, and packaged before shipment.

Production times are estimates and may be longer during holidays, major sales, periods of high order volume, or when an item requires additional quality checks. Business days do not include weekends or holidays.

Estimated shipping time

After production is complete, standard shipping generally takes approximately 8–15 calendar days.

Most orders arrive approximately 2–4 weeks from the date the order is placed. Delivery may take longer during holidays, periods of high order volume, customs processing, severe weather, carrier disruptions, or other circumstances outside our control.

These timeframes are estimates, not guaranteed delivery dates. Carrier delays and other circumstances outside our control may affect delivery.

If a product or checkout page displays a different delivery estimate, the estimate shown for that product or destination will apply.

Shipping destinations and charges

We ship to the destinations available during checkout. Shipping charges, if any, are calculated and displayed before you complete your purchase.

Some items may be produced or shipped from different facilities. If your order contains multiple items, they may arrive in separate packages and at different times. You will not be charged additional shipping solely because an order is divided into multiple shipments.

Tracking your order

When tracking is available, you will receive a shipping confirmation email containing a tracking number after your order leaves the production facility. Please allow up to several business days for the carrier’s tracking system to display movement.

Tracking updates can occasionally pause while a package is moving between carriers, facilities, or countries. A temporary pause does not necessarily mean the package is lost.

Address accuracy and order changes

Please review your name, shipping address, apartment or unit number, and postal code carefully before placing your order.

If you notice an error, contact us immediately at flmgotaylor@gmail.com. We will try to help, but because orders may enter production quickly, we cannot guarantee that an address can be changed or an order can be canceled after it is submitted.

Flamingo Taylor is not responsible for delays, failed delivery, or loss caused by an incorrect or incomplete address supplied by the customer, an unclaimed package, or a customer’s failure to respond to a carrier. Additional shipping charges may apply if an order must be resent.

Delayed or lost packages

If your tracking has not updated for an extended period or your order has not arrived after the estimated delivery window, email flmgotaylor@gmail.com with your name, order number, and tracking information. We will review the shipment and, when appropriate, open an investigation with the shipping carrier or fulfillment partner.

If a package is confirmed lost in transit, we will provide a replacement or refund in accordance with our Return, Refund & Replacement Policy. We cannot issue a replacement or refund while a package is still moving normally within the estimated delivery window.

Packages marked delivered

If tracking shows that your package was delivered but you cannot locate it, please:

1. Confirm the shipping address on your order.

2. Check around the delivery location, mailbox, parcel locker, and any safe-drop areas.

3. Ask household members, neighbors, or building management whether they accepted it.

4. Contact the carrier for delivery details.

If the package is still missing, contact us as soon as possible at flmgotaylor@gmail.com. We will help review the available tracking information, but Flamingo Taylor is not responsible for packages that a carrier confirms were correctly delivered, including packages lost or stolen after delivery.

Damaged packages or incorrect items

If your order arrives damaged, defective, or incorrect, please follow the claim instructions and deadlines in our Return, Refund & Replacement Policy. Keep the item, original packaging, and shipping label, and take clear photographs because they may be required to process your claim.

International orders, customs, and import charges

International shipments may be delayed by customs. Customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country unless checkout expressly states otherwise. These charges are not included in the product price or shipping charge and are not controlled by Flamingo Taylor.

Customers are also responsible for ensuring that ordered products may legally be imported into their destination country.

Delivery dates and special occasions

Please order early if you need an item for a vacation, birthday, holiday, event, or other specific date. Because production and carrier timeframes can change, Flamingo Taylor cannot guarantee arrival by a particular date unless an express written guarantee is provided for that order.

Contact us

Questions about shipping or an existing order may be sent to flmgotaylor@gmail.com. Please include your name and order number so we can assist you as quickly as possible.